Question 1

What’s included in the 7-day free trial?

Accepted Answer

Everything in the plan you pick — the full email client on every provider and platform, your connected accounts, and the AI agent: summaries, voice-matched drafting, and natural-language search. Cancel any time inside the 7 days and you won’t be billed.

Question 2

How do AI credits work?

Accepted Answer

Every AI action draws from your monthly credit pool: sorting an incoming email is 0.05 credits, a thread summary is 0.1, a voice-matched draft is 1, and a full Autopilot reply (summarise + draft + send) is 2. Pro includes 1,000 credits a month, Autopilot 2,000, and Team 1,500 per seat. Monthly credits refresh each billing cycle; purchased top-up packs never expire. Prefer no limits? Bring your own key on Autopilot or Team and credits stop applying.

Question 3

How does bring-your-own-key (BYOK) work?

Accepted Answer

Paste your own Anthropic, OpenAI, or Google key on Autopilot or Team and run AI on your own account with no credit usage at all. Keys are envelope-encrypted and decrypted only in an isolated worker — never client-side, never logged.

Question 4

Do you have a lifetime / AppSumo deal?

Accepted Answer

Lifetime buyers pay once and get monthly AI credits instead of a subscription. The higher tiers also include bring-your-own-key. Codes are stackable to unlock more features and accounts.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the billing portal at any time; you keep access through the end of your billing period. Annual plans save 16–25% over monthly.

Question 6

Is my email safe?

Accepted Answer

We never train on your mail, run zero-retention inference, and encrypt tokens and keys with KMS. Copilot requires your approval before any send. See our security page for the full picture.

Question 7

Is there a free AI email client?

Accepted Answer

You can run AI Emaily free for 7 days — the full client on every provider and platform, plus a real AI agent that summarises, drafts, and acts, with nothing to pay during the trial. Cancel before the trial ends and you won’t be billed. Want no AI limits after that? Autopilot and Team let you bring your own key, and credits stop applying.

Question 8

How does the 7-day free trial work?

Accepted Answer

Pick a plan, create your account, and connect a mailbox — the full plan runs for 7 days, agent included. Cancel any time in those 7 days from the billing portal and you won’t be billed; otherwise it continues at the plan’s normal price, and you can still cancel whenever you like.

Question 9

What happens when I run out of AI credits?

Accepted Answer

The email client keeps working normally — credits only gate AI actions like summaries, drafting, and Ask AI search. When your pool hits zero, those features pause until your next billing cycle refreshes them — or buy a top-up pack (from $9.99 for 500 credits) whose credits never expire, or upgrade for a larger monthly pool. Want to skip caps entirely? Autopilot and Team let you add your own Anthropic, OpenAI, or Google key, and credits stop applying.

Question 10

How much does Aiemaily Pro cost?

Accepted Answer

Pro is $12.42/month billed annually ($149 a year), or $14.99 billed monthly — saving 17% on the yearly plan. It includes up to 5 connected accounts, 1,000 AI credits a month, Copilot drafting and the full context engine. Model choice and bring-your-own-key start on Autopilot. Start with the 7-day free trial and keep Pro when it earns it; cancel anytime and keep access through your period end.

Question 11

Is annual billing cheaper than monthly?

Accepted Answer

Yes — annual plans save 16–25% versus paying month to month. Pro is $12.42/mo annual ($149 a year) against $14.99 monthly, Autopilot is $20.75/mo annual ($249 a year) against $24.99 monthly, and Team is $14.92 per seat per month annual ($179 a year) against $19.99 monthly. You’re billed once a year at the lower rate. Switch between monthly and annual from the billing portal whenever it suits you.

Question 12

How much is the Autopilot plan?

Accepted Answer

Autopilot is $20.75/month billed annually ($249 a year), or $24.99 billed monthly. It adds 2,000 AI credits a month, up to 10 connected accounts, multi-model and on-device private AI, and gated autonomous handling with undo and a full audit trail. Bring your own key to run AI without touching credits. Cancel anytime; access continues through the end of your billing period.

Question 13

How does Team and seat pricing work?

Accepted Answer

Team is $14.92 per seat per month billed annually ($179 per seat a year), or $19.99 per seat billed monthly, with 1,500 AI credits per seat each month, up to 10 connected accounts for the owner and up to 5 for each member, and shared workspace controls. Buy 5 or more seats and you save an extra 10% on the per-seat rate. Add or remove seats from the billing portal as your team changes — you’re only charged for the seats you keep.

Question 14

Do I pay per connected email account?

Accepted Answer

No — you pay per plan (or per seat on Team), not per mailbox. Pro includes up to 5 connected accounts and Autopilot up to 10; on Team, the owner can connect up to 10 and each member up to 5 of their own. Connect Gmail, Outlook, iCloud, Fastmail, Proton, or any IMAP account up to your plan’s limit at no extra cost. AI credits are shared across all your connected accounts.

Question 15

Can I get a refund?

Accepted Answer

Yes — every paid plan comes with a 14-day money-back guarantee. If it isn’t right, request a refund within 14 days of your purchase and we’ll return it in full. After that, you can cancel anytime and keep access through the end of your billing period — you won’t be charged again. For any billing issue on a recent charge, reach out and we’ll make it right.

Question 16

How does Aiemaily pricing compare to Superhuman?

Accepted Answer

AI Emaily gives you a real AI agent on every provider and platform from $12.42/mo annual on Pro, where comparable premium clients begin around $30/month per seat. Every plan starts with a 7-day free trial, and bring-your-own-key on Autopilot removes AI limits entirely — so you only keep paying once the agent earns it.

Comparar planes	Pro$14.99/moComenzar prueba gratuita de Pro	PopularAutopilot$24.99/moComenzar prueba gratuita de Autopilot	Teamdesde $19.99/seatComenzar plan Team
Buzones y plataforma
Cuentas conectadas	5	10	Propietario 10 · 5 por miembro
Todos los proveedores (Gmail, Outlook, iCloud, Fastmail, Proton, IMAP)
Todas las plataformas — web · macOS · iOS · Android
Bandeja unificada y conversaciones agrupadas
Velocidad local, sin conexión y sincronización en tiempo real
Posponer, enviar más tarde y deshacer envío
Paleta de comandos y control total por teclado
Vista previa de archivos adjuntos (imágenes, PDF)
IA y redacción
Créditos de IA mensuales	1,000	2,000	1,500 / seat
Triaje de IA y resúmenes de una línea
Redacción con tu voz
Herramientas de IA en el compositor (reescribir, acortar, traducir…)
Plantillas de respuesta con marcadores de posición
Idea a correo (expandir viñetas a borrador completo)
Búsqueda — por palabras clave, semántica y Ask AI
Elección de modelo — rápido / equilibrado / potente (solo BYOK)		BYOK	BYOK
Usa tu propia clave (BYOK) — los créditos no aplican
IA en dispositivo / privada
El agente — autonomía
Modo Manual (IA bajo demanda)
Copilot — borradores preparados, tú apruebas cada envío
Autopilot — envío autónomo acotado y acciones
Reglas de comportamiento del agente (autoridad por contexto)
Autopilot de seguimiento y cierre de bucles
Handoff — delega un hilo reenviándolo
AI Screener para remitentes nuevos
Ventana de deshacer + registro de auditoría completo
Reglas, contexto y conocimiento
Reglas de bandeja + 15 plantillas y creador en lenguaje natural
Perfiles de contexto de cliente y variables tipadas
Carpetas de contexto y comprobaciones "no olvides"
Sincronización con CRM (HubSpot, Salesforce, Pipedrive…) — próximamente	Soon	Soon	Soon
Importación avanzada de contexto (archivos, masiva)
Brief y canales
Brief en vivo — lo que te necesita, en la app
Brief programado a Slack y Telegram
Categorías personalizadas y modo solo VIP
Acciones bidireccionales desde canales
Programación y calendario
Evento con un toque desde un correo
Calendario integrado y vista de agenda
Enviar más tarde con zona horaria
Agente de programación autónomo
Higiene del buzón
Cancelación masiva de suscripciones y bloqueador de correo frío
Estados de lectura / seguimiento de apertura (opt-in)
Etiquetas personalizadas y vistas guardadas
Privacidad y seguridad
Protección contra spam y phishing, categorización automática
IA de retención cero — nunca entrenada con tu correo
Cifrado en tránsito y en reposo; claves cifradas en sobre
Bloqueo de píxeles de seguimiento y renderizado saneado
Colaboración
Bandejas compartidas
Delegación humana o agente
Comentarios internos y @menciones
Biblioteca de contexto compartida
Roles, administración y auditoría por actor
Acceso por buzón para cada miembro
Soporte
Soporte	Email	Priority	Priority + onboarding

Toda la IA, a un precio justo.

Todos los planes, función por función.

Preguntas, respondidas.

Empieza tu prueba gratuita de 7 días. Quédatelo cuando se lo gane.