Question 1

What’s included in the 7-day free trial?

Accepted Answer

Everything in the plan you pick — the full email client on every provider and platform, your connected accounts, and the AI agent: summaries, voice-matched drafting, and natural-language search. Cancel any time inside the 7 days and you won’t be billed.

Question 2

How do AI credits work?

Accepted Answer

Every AI action draws from your monthly credit pool: a thread summary is 0.5 credits, a voice-matched draft is 1, and a full Autopilot reply (summarise + draft + send) is 2. Pro includes 500 credits a month, Autopilot 1,000, and Team 1,000 per seat. Monthly credits refresh each billing cycle; purchased top-up packs never expire. Prefer no limits? Bring your own key on Autopilot or Team and credits stop applying.

Question 3

How does bring-your-own-key (BYOK) work?

Accepted Answer

Paste your own Anthropic, OpenAI, or Google key on Autopilot or Team and run AI on your own account with no credit usage at all. Keys are envelope-encrypted and decrypted only in an isolated worker — never client-side, never logged.

Question 4

Do you have a lifetime / AppSumo deal?

Accepted Answer

Lifetime buyers pay once and get monthly AI credits instead of a subscription. The higher tiers also include bring-your-own-key. Codes are stackable to unlock more features and accounts.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the billing portal at any time; you keep access through the end of your billing period. Annual plans save 16–25% over monthly.

Question 6

Is my email safe?

Accepted Answer

We never train on your mail, run zero-retention inference, and encrypt tokens and keys with KMS. Copilot requires your approval before any send. See our security page for the full picture.

Question 7

Is there a free AI email client?

Accepted Answer

You can run AI Emaily free for 7 days — the full client on every provider and platform, plus a real AI agent that summarises, drafts, and acts, with nothing to pay during the trial. Cancel before the trial ends and you won’t be billed. Want no AI limits after that? Autopilot and Team let you bring your own key, and credits stop applying.

Question 8

How does the 7-day free trial work?

Accepted Answer

Pick a plan, create your account, and connect a mailbox — the full plan runs for 7 days, agent included. Cancel any time in those 7 days from the billing portal and you won’t be billed; otherwise it continues at the plan’s normal price, and you can still cancel whenever you like.

Question 9

What happens when I run out of AI credits?

Accepted Answer

The email client keeps working normally — credits only gate AI actions like summaries, drafting, and Ask AI search. When your pool hits zero, those features pause until your next billing cycle refreshes them — or buy a top-up pack (from $9.99 for 500 credits) whose credits never expire, or upgrade for a larger monthly pool. Want to skip caps entirely? Autopilot and Team let you add your own Anthropic, OpenAI, or Google key, and credits stop applying.

Question 10

How much does Aiemaily Pro cost?

Accepted Answer

Pro is $12.42/month billed annually ($149 a year), or $14.99 billed monthly — saving 17% on the yearly plan. It includes up to 5 connected accounts, 500 AI credits a month, Copilot drafting and the full context engine. Model choice and bring-your-own-key start on Autopilot. Start with the 7-day free trial and keep Pro when it earns it; cancel anytime and keep access through your period end.

Question 11

Is annual billing cheaper than monthly?

Accepted Answer

Yes — annual plans save 16–25% versus paying month to month. Pro is $12.42/mo annual ($149 a year) against $14.99 monthly, Autopilot is $20.75/mo annual ($249 a year) against $24.99 monthly, and Team is $14.92 per seat per month annual ($179 a year) against $19.99 monthly. You’re billed once a year at the lower rate. Switch between monthly and annual from the billing portal whenever it suits you.

Question 12

How much is the Autopilot plan?

Accepted Answer

Autopilot is $20.75/month billed annually ($249 a year), or $24.99 billed monthly. It adds 1,000 AI credits a month, up to 10 connected accounts, multi-model and on-device private AI, and gated autonomous handling with undo and a full audit trail. Bring your own key to run AI without touching credits. Cancel anytime; access continues through the end of your billing period.

Question 13

How does Team and seat pricing work?

Accepted Answer

Team is $14.92 per seat per month billed annually ($179 per seat a year), or $19.99 per seat billed monthly, with 1,000 AI credits per seat each month, up to 10 connected accounts for the owner and up to 5 for each member, and shared workspace controls. Buy 5 or more seats and you save an extra 10% on the per-seat rate. Add or remove seats from the billing portal as your team changes — you’re only charged for the seats you keep.

Question 14

Do I pay per connected email account?

Accepted Answer

No — you pay per plan (or per seat on Team), not per mailbox. Pro includes up to 5 connected accounts and Autopilot up to 10; on Team, the owner can connect up to 10 and each member up to 5 of their own. Connect Gmail, Outlook, iCloud, Fastmail, Proton, or any IMAP account up to your plan’s limit at no extra cost. AI credits are shared across all your connected accounts.

Question 15

Can I get a refund?

Accepted Answer

Yes — every paid plan comes with a 14-day money-back guarantee. If it isn’t right, request a refund within 14 days of your purchase and we’ll return it in full. After that, you can cancel anytime and keep access through the end of your billing period — you won’t be charged again. For any billing issue on a recent charge, reach out and we’ll make it right.

Question 16

How does Aiemaily pricing compare to Superhuman?

Accepted Answer

AI Emaily gives you a real AI agent on every provider and platform from $12.42/mo annual on Pro, where comparable premium clients begin around $30/month per seat. Every plan starts with a 7-day free trial, and bring-your-own-key on Autopilot removes AI limits entirely — so you only keep paying once the agent earns it.

Compare plans	Pro$14.99/moStart Pro Free Trial	PopularAutopilot$24.99/moStart Autopilot Free Trial	Teamfrom $19.99/seatStart Team Plan
Mailboxes & platform
Connected accounts	5	10	Owner 10 · 5 per member
Every provider (Gmail, Outlook, iCloud, Fastmail, Proton, IMAP)
All platforms — web · macOS · iOS · Android
Unified inbox & conversation threading
Local-first speed, offline & realtime sync
Snooze, send-later & undo-send
Command palette & full keyboard control
Attachment preview (images, PDF)
AI & drafting
Monthly AI credits	500	1,000	1,000 / seat
AI triage & one-line summaries
Voice-matched drafting
In-composer AI tools (rewrite, shorten, translate…)
Reply templates with placeholders
Idea-to-email (expand bullets to a full draft)
Search — keyword, semantic & Ask AI
Model choice — fast / balanced / powerful (BYOK only)		BYOK	BYOK
Bring your own key (BYOK) — credits don't apply
On-device / private AI
The agent — autonomy
Manual mode (AI on demand)
Copilot — drafts staged, you approve every send
Autopilot — bounded autonomous send & actions
Agent-behaviour rules (per-context authority)
Follow-up autopilot & loop-closing
Handoff — delegate a thread by forwarding it
AI Screener for first-time senders
Undo window + full audit trail
Rules, context & knowledge
Inbox rules + 15 templates & plain-English builder
Client context profiles & typed variables
Context folders & "don't forget" checks
CRM sync (HubSpot, Salesforce, Pipedrive…) — coming soon	Soon	Soon	Soon
Advanced context import (files, bulk)
Brief & channels
Living brief — what needs you, in-app
Scheduled brief to Slack & Telegram
Custom categories & VIP-only mode
Two-way actions from channels
Scheduling & calendar
One-tap event from an email
Built-in calendar & agenda view
Send-later with time-zone awareness
Autonomous scheduling agent
Inbox hygiene
Bulk unsubscribe & cold-email blocker
Read statuses / open tracking (opt-in)
Custom labels & saved views
Privacy & security
Spam & phishing protection, auto-categorisation
Zero-retention AI — never trained on your mail
Encryption in transit & at rest; envelope-encrypted keys
Tracking-pixel blocking & sanitised rendering
Collaboration
Shared inboxes
Human-or-agent delegation
Internal comments & @mentions
Shared context library
Roles, admin & per-actor audit
Per-mailbox access per member
Support
Support	Email	Priority	Priority + onboarding

Full AI, fairly priced.

Every plan, feature by feature.

Questions, answered.

Start your 7-day free trial. Keep it when it earns it.