Question 1

What’s included in the free plan?

Accepted Answer

The full email client on every provider and platform, 1 connected account, and 10 AI credits a month to try the agent — summaries, drafting, and natural-language search. No card required.

Question 2

How do AI credits work?

Accepted Answer

Every AI action draws from your monthly credit pool: a thread summary is 0.5 credits, a voice-matched draft is 1, and a full Autopilot reply (summarise + draft + send) is 2. Free includes 10 credits a month, Pro 500, Autopilot 1,000, and Team 500 per seat. Credits refresh each billing cycle. Prefer no limits? Bring your own key and credits don’t apply.

Question 3

How does bring-your-own-key (BYOK) work?

Accepted Answer

Paste your own Anthropic, OpenAI, or Google key on any paid plan and run AI on your own account with no credit usage at all. Keys are envelope-encrypted and decrypted only in an isolated worker — never client-side, never logged.

Question 4

Do you have a lifetime / AppSumo deal?

Accepted Answer

Lifetime buyers pay once and run AI on their own key in place of recurring credits. Codes are stackable to unlock higher feature tiers and more accounts.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the billing portal at any time; you keep access through the end of your billing period. Annual plans save around 10–14% over monthly.

Question 6

Is my email safe?

Accepted Answer

We never train on your mail, run zero-retention inference, and encrypt tokens and keys with KMS. Copilot requires your approval before any send. See our security page for the full picture.

Question 7

Is there a free AI email client?

Accepted Answer

Yes. Aiemaily is free forever at $0 with no card required — the full client on every provider and platform, 1 connected account, and 10 AI credits a month so you can try the agent. Upgrade only when you want more accounts, more credits, or no AI limits at all. There’s nothing to cancel if you stay on Free.

Question 8

Do I need a credit card to start?

Accepted Answer

No card to start. Create an account, connect a mailbox, and the free plan is live immediately with 10 AI credits a month. You only add a payment method when you choose to upgrade to Pro, Autopilot, or Team — and even then you can cancel anytime from the billing portal.

Question 9

What happens when I run out of AI credits?

Accepted Answer

The email client keeps working normally — credits only gate AI actions like summaries, drafting, and Ask AI search. When your pool hits zero, those features pause until your next billing cycle refreshes them, or you upgrade for a larger pool. Want to skip caps entirely? Add your own Anthropic, OpenAI, or Google key on any paid plan and credits stop applying.

Question 10

How much does Aiemaily Pro cost?

Accepted Answer

Pro is $17.99/month billed annually, or $19.99 billed monthly — saving roughly 10% on the yearly plan. It includes 10 connected accounts, 500 AI credits a month, model choice, and bring-your-own-key support to remove AI limits. You can start on Free and upgrade whenever you’re ready; cancel anytime and keep access through your period end.

Question 11

Is annual billing cheaper than monthly?

Accepted Answer

Yes — annual plans save around 10–14% versus paying month to month. Pro is $17.99/mo annual against $19.99 monthly, and Autopilot is $29.99/mo annual against $34.99 monthly. You’re billed once a year at the lower rate. Switch between monthly and annual from the billing portal whenever it suits you.

Question 12

How much is the Autopilot plan?

Accepted Answer

Autopilot is $29.99/month billed annually, or $34.99 billed monthly. It adds 1,000 AI credits a month, unlimited connected accounts, multi-model and on-device private AI, and gated autonomous handling with undo and a full audit trail. Bring your own key to run AI without touching credits. Cancel anytime; access continues through the end of your billing period.

Question 13

How does Team and seat pricing work?

Accepted Answer

Team is $22.99 per seat billed annually, with 500 AI credits per seat each month, unlimited connected accounts, and shared workspace controls. Buy 5 or more seats and you save an extra 10% on the per-seat rate. Add or remove seats from the billing portal as your team changes — you’re only charged for the seats you keep.

Question 14

Do I pay per connected email account?

Accepted Answer

No — you pay per plan (or per seat on Team), not per mailbox. Free includes 1 connected account, Pro includes 10, and Autopilot and Team are unlimited. Connect Gmail, Outlook, iCloud, Fastmail, Proton, or any IMAP account up to your plan’s limit at no extra cost. AI credits are shared across all your connected accounts.

Question 15

Can I get a refund?

Accepted Answer

Yes — every paid plan comes with a 14-day money-back guarantee. If it isn’t right, request a refund within 14 days of your purchase and we’ll return it in full. After that, you can cancel anytime and keep access through the end of your billing period — you won’t be charged again. For any billing issue on a recent charge, reach out and we’ll make it right.

Question 16

How does Aiemaily pricing compare to Superhuman?

Accepted Answer

Aiemaily starts free with a real AI agent and works on every provider and platform, where comparable premium clients begin around $30/month per seat with no free tier. Pro is $17.99/mo annual, and bring-your-own-key on any paid plan removes AI limits entirely. You can run Aiemaily free indefinitely and upgrade only when the agent earns it.

Compare plans	Pro$19.99/moStart free trial	PopularAutopilot$34.99/moStart free trial	Teamfrom $24.99/seatStart Team
Mailboxes & platform
Connected accounts	10	Unlimited	Unlimited
Every provider (Gmail, Outlook, iCloud, Fastmail, Proton, IMAP)
All platforms — web · macOS · iOS · Android
Unified inbox & conversation threading
Local-first speed, offline & realtime sync
Snooze, send-later & undo-send
Command palette & full keyboard control
Attachment preview (images, PDF)
AI & drafting
Monthly AI credits	500	1,000	1,000 / seat
AI triage & one-line summaries
Voice-matched drafting
In-composer AI tools (rewrite, shorten, translate…)
Reply templates with placeholders
Idea-to-email (expand bullets to a full draft)
Search — keyword, semantic & Ask AI
Model choice — fast / balanced / powerful (BYOK only)	BYOK	BYOK	BYOK
Bring your own key (BYOK) — credits don't apply
On-device / private AI
The agent — autonomy
Manual mode (AI on demand)
Copilot — drafts staged, you approve every send
Autopilot — bounded autonomous send & actions
Agent-behaviour rules (per-context authority)
Follow-up autopilot & loop-closing
Handoff — delegate a thread by forwarding it
AI Screener for first-time senders
Undo window + full audit trail
Rules, context & knowledge
Inbox rules + 15 templates & plain-English builder
Client context profiles & typed variables
Context folders & "don't forget" checks
CRM sync (HubSpot, Salesforce, Pipedrive…) — coming soon	Soon	Soon	Soon
Advanced context import (files, bulk)
Brief & channels
Living brief — what needs you, in-app
Scheduled brief to Slack & Telegram
Custom categories & VIP-only mode
Two-way actions from channels
Scheduling & calendar
One-tap event from an email
Built-in calendar & agenda view
Send-later with time-zone awareness
Autonomous scheduling agent
Inbox hygiene
Bulk unsubscribe & cold-email blocker
Read statuses / open tracking (opt-in)
Custom labels & saved views
Privacy & security
Spam & phishing protection, auto-categorisation
Zero-retention AI — never trained on your mail
Encryption in transit & at rest; envelope-encrypted keys
Tracking-pixel blocking & sanitised rendering
Collaboration
Shared inboxes
Human-or-agent delegation
Internal comments & @mentions
Shared context library
Roles, admin & per-actor audit
SSO / SCIM
Support
Support	Email	Priority	Priority + onboarding

Full AI, fairly priced.

Skip the subscription — own AI Emaily for life.

Every plan, feature by feature.

Questions, answered.

Start free. Upgrade when it earns it.