AI credits — how they work
Every plan includes a monthly pool of AI credits; you only spend them when the agent does real work.
AI Emaily meters AI in simple, usage-based credits. Every plan comes with a monthly pool, and a credit is only spent when the agent does real work — summarising a thread, drafting a reply, or acting for you. Reading, syncing, search, and navigating never cost credits.
What a credit is
A credit is one unit of AI work. Every AI action costs a fixed number of credits — it’s a flat, per-action price, not per-word, per-token, or per-model. Light tasks like a summary barely touch your pool; only fully autonomous actions cost more.
Flat pricing, whatever the model
What each action costs
Here’s the full price list. Fractions are allowed, so cheap actions really are cheap: a summary is a tenth of a credit.
| Action | Credits |
|---|---|
| Draft a reply (Copilot, voice-matched) | 1 |
| Sort an incoming email (auto-triage, summary included) | 0.05 |
| Summarize a thread | 0.1 |
| Rewrite, shorten, lengthen, or translate | 0.1 |
| Extract a calendar event | 0.1 |
| Reply ideas in the composer | 0.1 |
| Build a rule from plain English | Free for now |
| AI rule check (“matches (AI)” or a learned rule, per rule, per email) | 0.01 |
| Ask: Q&A over your inbox | 0.5 |
| Agent Chat message | 0.5 |
| Agent Dashboard chat request | 0.2 |
| Agent Dashboard thread brief | 0.25 |
| Voice input (per started minute) | 0.2 |
| Generate an email signature | Free for now |
| Autopilot reply, drafted and held for review | 1 |
| Autopilot reply, auto-sent | 2 |
| Living Brief, per run (digest and suggested replies) | 0.5 |
| Living Brief, delivery to Slack / Telegram / Discord | Free |
| Team handoff summary | 0.1 |
| Team assignment draft | 1 |
| Onboarding research (your website and profile, turned into context) | 2 |
Some AI actions are free right now
What never costs a credit
The whole email client works without spending anything. Credits are only for AI work.
- Reading, syncing, and sending mail yourself
- Keyword search and navigating your inbox
- Semantic search indexing (embeddings) — recorded, but never counted against your cap or blocked
- Storing your mail
What each plan includes
Every plan comes with a monthly pool that resets on the 1st of each month (unused monthly credits don’t roll over; purchased top-up credits never expire). Team seats each get their own 1,500 credits; members don’t share the owner’s pool or add-ons.
| Plan | Monthly credits | What that gets you |
|---|---|---|
| Pro | 1,000 | ≈ 1,000 voice-matched drafts, or 10,000 summaries a month. |
| Autopilot | 2,000 | ≈ 1,000 fully autonomous replies, sent for you. |
| Team | 1,500 / seat | Every Autopilot feature, and each person’s own 1,500 credits. |
Top-up credit packs
Need more before the month resets? Add a one-time pack. Top-up credits stack on top of your monthly allowance and never expire — they stay in your balance until you use them. Packs are available on paid plans, including during a trial and on lifetime deals.
| Pack | Credits | Price |
|---|---|---|
| Small | 500 | $9.99 |
| Medium | 1,000 | $19.99 |
| Large | 2,000 | $29.99 |
Run unlimited with your own key (BYOK)
On Autopilot and Team you can bring your own OpenRouter (Anthropic / OpenAI / Google) key. When BYOK is on, credits don’t apply at all — you run unlimited AI and pay your model provider directly for usage. It’s the recommended path for heavy users and lifetime-deal buyers.
No caps with BYOK
What happens if I run out?
Nothing breaks, and you’re never charged for overage. When you hit your cap, AI actions pause with a clear “credits used up” message — the action doesn’t run and no credit is spent. The full email client keeps working: mail syncs, search runs, and you can read and send manually. Add a top-up pack, upgrade your plan, or switch on BYOK to keep going immediately; otherwise credits refresh on the 1st.
Separate from your other limits
Where to see your usage
Open Settings → Billing & Usage. You’ll see credits used vs your cap this month (split into monthly + any add-on), the current period, your plan and renewal date, seats, and whether BYOK is on (which shows as uncapped).
Quick cost examples
A feel for how far a pool goes:
- Agent auto-sorting 100 new emails → 100 × 0.05 = 5 credits
- 20 Copilot drafts → 20 credits
- Autopilot auto-sending 30 replies → 30 × 2 = 60 credits
- A Living Brief twice a day, delivered to Slack → 2 × 0.5 = 1 credit a day
Frequently asked
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