AI credits — how they work
Every plan includes a monthly pool of AI credits; you only spend them when the agent does real work.
AI Emaily meters AI in simple, usage-based credits. Every plan comes with a monthly pool, and a credit is only spent when the agent does real work — summarising a thread, drafting a reply, or acting for you. Reading, syncing, search, and navigating never cost credits.
What a credit is
A credit is one unit of AI work. Every AI action costs a fixed number of credits — it’s a flat, per-action price, not per-word, per-token, or per-model. Light tasks like a summary barely touch your pool; only fully autonomous actions cost more.
Flat pricing, whatever the model
What each action costs
Here’s the full price list. Fractions are allowed, so cheap actions really are cheap — a summary is half a credit.
| Action | Credits |
|---|---|
| Draft a reply (Copilot, voice-matched) | 1 |
| Summarize a thread | 0.5 |
| Triage / auto-classify an incoming email | 0.10 |
| Rewrite, shorten, lengthen, or translate | 0.5 |
| Extract a calendar event | 0.5 |
| Build a rule from plain English | Free for now |
| AI rule condition (“matches (AI)”) | Free for now |
| Ask — Q&A over your inbox | 1 |
| Generate an email signature | Free for now |
| Autopilot reply — drafted, held for review | 1 |
| Autopilot reply — auto-sent | 2 |
| Living Brief — per email summarized | 1 |
| Living Brief — delivery to Slack / Telegram / Discord | 3 |
| Team handoff summary | 0.5 |
| Team assignment draft | Free for now |
| Spam / phishing AI second opinion | Free for now |
Some AI actions are free right now
What never costs a credit
The whole email client works without spending anything. Credits are only for AI work.
- Reading, syncing, and sending mail yourself
- Keyword search and navigating your inbox
- Semantic search indexing (embeddings) — recorded, but never counted against your cap or blocked
- Storing your mail
What each plan includes
Every plan comes with a monthly pool that resets on the 1st of each month (unused credits don’t roll over). Team seats each get their own 1,000 credits — members don’t share the owner’s pool or add-ons.
| Plan | Monthly credits | What that gets you |
|---|---|---|
| Free | 10 | ≈ 20 summaries or 10 drafts to try the agent. |
| Pro | 500 | ≈ 500 voice-matched drafts, or 1,000 summaries a month. |
| Autopilot | 1,000 | ≈ 500 fully autonomous replies, sent for you. |
| Team | 1,000 / seat | Full Autopilot credits for every seat. |
Top-up credit packs
Need more before the month resets? Add a one-time pack. Add-on credits stack on top of your monthly allowance and are used within the same month.
| Pack | Credits | Price |
|---|---|---|
| Small | 100 | $5 |
| Medium | 500 | $20 |
| Large | 2,000 | $60 |
Run unlimited with your own key (BYOK)
On any paid plan you can bring your own OpenRouter (Anthropic / OpenAI / Google) key. When BYOK is on, credits don’t apply at all — you run unlimited AI and pay your model provider directly for usage. It’s the recommended path for heavy users and lifetime-deal buyers.
No caps with BYOK
What happens if I run out?
Nothing breaks, and you’re never charged for overage. When you hit your cap, AI actions pause with a clear “credits used up” message — the action doesn’t run and no credit is spent. The full email client keeps working: mail syncs, search runs, and you can read and send manually. Add a top-up pack, upgrade your plan, or switch on BYOK to keep going immediately; otherwise credits refresh on the 1st.
Separate from your other limits
Where to see your usage
Open Settings → Billing & Usage. You’ll see credits used vs your cap this month (split into monthly + any add-on), the current period, your plan and renewal date, seats, and whether BYOK is on (which shows as uncapped).
Quick cost examples
A feel for how far a pool goes:
- Agent auto-triaging 100 new emails → free right now (triage costs 0 credits)
- 20 Copilot drafts → 20 credits
- Autopilot auto-sending 30 replies → 30 × 2 = 60 credits
- A daily Living Brief over 40 emails, delivered → 40 × 1 + 3 = 43 credits/day
- Free plan (10 credits) ≈ ~20 summaries or ~10 drafts before it pauses
Frequently asked
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