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AI credits — how they work

Every plan includes a monthly pool of AI credits; you only spend them when the agent does real work.

AI Emaily meters AI in simple, usage-based credits. Every plan comes with a monthly pool, and a credit is only spent when the agent does real work — summarising a thread, drafting a reply, or acting for you. Reading, syncing, search, and navigating never cost credits.

What a credit is

A credit is one unit of AI work. Every AI action costs a fixed number of credits — it’s a flat, per-action price, not per-word, per-token, or per-model. Light tasks like a summary barely touch your pool; only fully autonomous actions cost more.

Flat pricing, whatever the model

The credit cost of an action never changes based on which model runs or how long the email is. A draft is 1 credit whether it’s two lines or two paragraphs.

What each action costs

Here’s the full price list. Fractions are allowed, so cheap actions really are cheap — a summary is half a credit.

ActionCredits
Draft a reply (Copilot, voice-matched)1
Summarize a thread0.5
Triage / auto-classify an incoming email0.10
Rewrite, shorten, lengthen, or translate0.5
Extract a calendar event0.5
Build a rule from plain EnglishFree for now
AI rule condition (“matches (AI)”)Free for now
Ask — Q&A over your inbox1
Generate an email signatureFree for now
Autopilot reply — drafted, held for review1
Autopilot reply — auto-sent2
Living Brief — per email summarized1
Living Brief — delivery to Slack / Telegram / Discord3
Team handoff summary0.5
Team assignment draftFree for now
Spam / phishing AI second opinionFree for now

Some AI actions are free right now

A few actions don’t cost any credits at the moment: building a rule from plain English, the AI rule condition (“matches (AI)”), generating an email signature, the team assignment draft, and the spam/phishing AI second opinion. This is a temporary promotion and may change later — we’ll update this page if it does.

What never costs a credit

The whole email client works without spending anything. Credits are only for AI work.

  • Reading, syncing, and sending mail yourself
  • Keyword search and navigating your inbox
  • Semantic search indexing (embeddings) — recorded, but never counted against your cap or blocked
  • Storing your mail

What each plan includes

Every plan comes with a monthly pool that resets on the 1st of each month (unused credits don’t roll over). Team seats each get their own 1,000 credits — members don’t share the owner’s pool or add-ons.

PlanMonthly creditsWhat that gets you
Free10≈ 20 summaries or 10 drafts to try the agent.
Pro500≈ 500 voice-matched drafts, or 1,000 summaries a month.
Autopilot1,000≈ 500 fully autonomous replies, sent for you.
Team1,000 / seatFull Autopilot credits for every seat.

Top-up credit packs

Need more before the month resets? Add a one-time pack. Add-on credits stack on top of your monthly allowance and are used within the same month.

PackCreditsPrice
Small100$5
Medium500$20
Large2,000$60

Run unlimited with your own key (BYOK)

On any paid plan you can bring your own OpenRouter (Anthropic / OpenAI / Google) key. When BYOK is on, credits don’t apply at all — you run unlimited AI and pay your model provider directly for usage. It’s the recommended path for heavy users and lifetime-deal buyers.

No caps with BYOK

With your own key the monthly credit pool is bypassed entirely — no usage limit, nothing charged against your plan. Your key is stored encrypted, used server-side only, never sent to the browser or logged, and your mail still never trains anyone’s model.

What happens if I run out?

Nothing breaks, and you’re never charged for overage. When you hit your cap, AI actions pause with a clear “credits used up” message — the action doesn’t run and no credit is spent. The full email client keeps working: mail syncs, search runs, and you can read and send manually. Add a top-up pack, upgrade your plan, or switch on BYOK to keep going immediately; otherwise credits refresh on the 1st.

Separate from your other limits

Connected mailboxes, context folders, client profiles, global variables, and team seats are counted separately — not against your AI credits. On subscription plans these are unlimited; only lifetime tiers cap them.

Where to see your usage

Open Settings → Billing & Usage. You’ll see credits used vs your cap this month (split into monthly + any add-on), the current period, your plan and renewal date, seats, and whether BYOK is on (which shows as uncapped).

Quick cost examples

A feel for how far a pool goes:

  • Agent auto-triaging 100 new emails → free right now (triage costs 0 credits)
  • 20 Copilot drafts → 20 credits
  • Autopilot auto-sending 30 replies → 30 × 2 = 60 credits
  • A daily Living Brief over 40 emails, delivered → 40 × 1 + 3 = 43 credits/day
  • Free plan (10 credits) ≈ ~20 summaries or ~10 drafts before it pauses

Frequently asked

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