Ask AI

How Ask AI works

When you submit a question, Ask AI uses semantic search to retrieve the threads most relevant to your query. It then synthesises a plain-language answer grounded exclusively in your real mail — it does not make up information or draw on outside knowledge.

Every claim in the answer is anchored to one or more source threads, displayed as inline citations below the response. Tap any citation to open the thread.

Quick-prompt chips

From the dashboard, a row of quick-prompt chips gives you one-tap access to the most common questions:

• “What needs a reply today?” — surfaces threads awaiting your response, prioritised by urgency.
• “Who am I waiting on?” — finds threads where you sent the last message and no reply has arrived.
• “What did I agree to this week?” — pulls commitments and action items from recent threads.
• “Any important updates I missed?” — highlights high-signal threads from your last 24 hours.

Example interaction

Asking follow-up questions

After an answer, you can ask follow-ups in context — Ask AI remembers the conversation and narrows its retrieval accordingly. Ask “What did she say about the payment terms?” after the example above and it will search within the same thread cluster.

Privacy

Ask AI processes your threads inside your Aiemaily workspace. Thread content sent to the language model is governed by Aiemaily’s zero-retention agreement with model providers — it is not used for training.