Docs/ Inbox & triage

Labels

Colour-coded tags you define, applied to threads and browsable in the sidebar.

Labels are your own organisational layer — colour-coded tags you define, apply by hand or via rules, and browse in the sidebar like folders.

Creating a label

Labels are created from Settings → Labels → New label. Give the label a name and pick a colour from the palette. The label immediately appears in the sidebar under Labels and is available as a target in inbox rules.

  1. 1

    Open Settings → Labels

    The label manager shows all existing labels with their colour swatches and thread counts.

  2. 2

    Click “New label”

    Enter a name (up to 64 characters) and choose a colour.

  3. 3

    Save

    The label appears in the sidebar immediately and can be applied to threads.

Applying labels

Apply a label by right-clicking a thread and choosing Label → [label name], or by selecting a thread and pressing L to open the label picker. A thread can carry multiple labels simultaneously.

Labels can also be applied automatically via inbox rules. For example: “If the sender is team@company.com, apply label ‘Team’.” See the Rules doc for how to set this up.

Labels do not move messages

Adding a label to a thread does not change which folder it lives in. A thread in your Primary inbox with the label ‘Client’ is still in Primary — but it also shows up in the ‘Client’ sidebar view. Labels are tags, not folders.

Browsing labelled threads

Each label has its own sidebar entry showing all threads with that label regardless of which folder they are in. The view is live: apply a label to a thread and it appears in the label’s sidebar view immediately.

The sidebar entry shows the label’s colour dot and an unread count of threads with that label that contain unread messages.

Label sidebar structure
Inbox
● Primary 12 unread
● Social 3 unread
Labels
Client8 unread
Finance2 unread
Follow-up0 unread

Editing and deleting labels

Rename or recolour a label at any time from Settings → Labels. Deleting a label removes it from all threads but does not delete the threads themselves.

Labels sync to the server, so they are visible across all your devices.

Deleting a label is permanent

When you delete a label, it is removed from every thread that has it. The threads remain in their folders; only the tag is gone. This action cannot be undone.

Frequently asked

Feature overview

Rules & Brain

Ready to try it?

Start free